There are a number of property management firms operating in Bulgaria, especially in the large resorts Bansko, Sunny Beach and Pamporovo, and the large cities Sofia, Bourgas, Varna and Plovdiv. However, they differ in terms of the array of services they provide, prices, and how many years they have operated.
A typical property management firm will provide the following services:
Keep keys of the property and provide them to renters
Arrange for cleaning and laundry services
Inspect the property for damages and collect payments in case of damages
In some cases, arrange the documentation and collect payments from renters
Transfer from and to airports
Besides dealing with vacationers, property management firms offer:
Regular inspection of the property and reporting of any problems via e-mail
Arrange for repairs
Help with furnishing
Pay bills
Offer legal advice and services
Often property management firms also help with finding tourists if they have a well developed website, a local office in the resorts, or if they advertize on websites such as RentByOwnerBG.
It is important to ask about the services provided by a property management firm in detail and about their track record. You may consider asking the following questions:
1. How long have they operated in this location?
2. What exactly will they inspect in your property, how will they report any problems, and with what frequency (weekly/monthly/bimonthly)?
3. What is included in the package price?
4. Can they arrange other services reliably and on demand (e.g. repairs, landscaping, furnishing, welcome packages for tourists or for you, airport transfers, car hire)?
5. Are they owned by Bulgarians or foreign owned? If Bulgarian, does the staff speak English? If foreign-owned, what is the experience of the ownership and staff in Bulgaria?
6. What is their track record with renting out properties, if they rent out the properties?
7. Can they provide any references (telephone numbers or e-mail of clients who can vouch for them)?
Below is an alphabetical list of several property management firms that seem popular with property owners judging from comments on various forums:
We welcome additions to this list if you can recommend a property management firm.
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